Sparkle Cloud Technologies

About Us

Our vision is to create smart companionship without fences. Sparkle Cloud Technologies is an AI startup built around a core of smart companionship. We integrate large language models, emotion sensing, and cloud architecture into deployable products and services, expanding from that core into two domains: AI IP × interactive entertainment, and smart elderly care.

Most AI today is still stuck with rigid, mechanical Q&A — lacking emotional understanding and long-term memory, and struggling to build trust or retention. With our emotion-sensing models and long-term memory architecture, we turn AI from a mere tool into a partner that truly understands and accompanies its users, solving the "cold and forgettable" problem in both enterprise support and personal companionship.

In interactive entertainment we serve content creators, IP holders, and brands with AI VTubers, virtual ambassadors, and character-interaction platforms. In elderly care we serve long-term-care institutions and case-management units with AI tools that lighten the load on front-line staff.

As generative AI, a super-aged society, and digital transformation drive rapid demand, Taiwan urgently needs low-barrier, trustworthy AI solutions. Building on deep expertise in medical informatics, information security, and cloud architecture, Sparkle Cloud starts from smart companionship and targets high-growth fields such as IP-driven interactive entertainment and Long-Term Care 3.0 case management.

Our Team

Fuball the mascot

Sparkle Cloud is led by two co-founders who combine expertise in medical informatics, information security, and cloud architecture.

Wei Lee

Wei Lee

Founder & CEO

M.S. in Long-Term Care Management (National Yang Ming Chiao Tung University); B.S. in Information Management (National Taipei University of Nursing and Health Sciences). Former R&D Manager and current Technology Advisor at EBM Technologies; board member of the Taiwan Fitness and Sports Promotion Association. His expertise spans large-scale health system platforms, HL7 CDA R2/FHIR, DICOM and digital pathology, and Azure/AWS cloud architecture. He led R&D for NTU Hospital's PACS Zero-Footprint DICOM Viewer and the MOHW EEC project.

Certifications: CEH, ISO 27001 LA, ISO 42001 LA, CDA R2

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William Tseng

William Tseng

Co-Founder

Ph.D. in Computer Science (National Taiwan University); M.S. in Medical Informatics (Taipei Medical University). Former Chief Information Security Engineer and current Security Advisor at EBM Technologies; Executive Secretary of the ISC2 Taiwan Chapter. His expertise covers information security and cloud architecture, and he led PACS security planning for NTU Hospital, Keelung Hospital, and MacKay Memorial Hospital.

Certifications: CISSP, ECSA, CTIA, CHFI, CEH, ISO 27001 LA, ISO 42001 LA, CDA R2

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Honors & Recognition

Recognition from competitions, government programs, and industry ecosystems:

  • 2025 Selected for the MOEA "Cross-Domain R&D to Lead SME Upgrade and Transformation" program Read announcement
  • 2025 "Proactive AI Smart Health Management Service" approved under the MODA Inclusive Aging-Tech R&D and Field Validation grant Read announcement
  • 2025 Granted under the MOEA "Retail and Service Data Sharing Innovation Service" program
  • 2025 MOEA 2025 Tech Startup Competition — Healthcare Category Winner Read announcement
  • 2025 AI interaction invention patent granted Read announcement
  • 2025 Hardware distribution partnership with Inventec Corporation Read announcement
  • 2024 Google Gemini Long Context Competition — Honorable Mentions
  • 2024 PTS 2nd Golden V Awards — Best Newcomer nominee (first AI influencer)
  • 2024 AIF Taiwan AI Startup Map — GenAI Application Provider
  • 2024 Selected for NVIDIA Inception
  • 2023 Selected for AWS Activate

Products & Services

Our flagship product lines, all built on the smart-companionship core:

AI IP × Interactive Entertainment Fuball the mascot
NOXOR

NOXOR

Coming Soon

Next-generation AI IP interaction platform

Bring every IP character to life. NOXOR is the AI character interaction platform we are building — creators and brands give their characters a voice, grow real relationships with fans, and run a community and revenue around each character. The full picture will be revealed soon.

  • AI characters with real-time voice and text interaction
  • A relationship system built on affinity and long-term memory
  • Companionship across web, third-party embeds, and desktop
  • An operations and monetization console built for creators
Smart Elderly Care Fuball the mascot
Case Manager AI Assistant

Case Manager AI Assistant

Coming Soon

An AI work partner for Long-Term Care 3.0 case management

A mobile app, an institutional back office, and an AI service layer working as one: case managers record visits and fill in forms offline, while AI generates transcripts, case summaries, and care-plan drafts — cutting report time dramatically and giving time back to care itself.

  • Mobile app: offline assessment forms and voice recording
  • AI-generated case summaries and care-plan drafts
  • Handwriting recognition and Chinese speech-to-text
  • Institutional back office: management, audit, and knowledge base
Assistive-Device AI Customer Service

Assistive-Device AI Customer Service

Available Now

An AI service partner for assistive-device and pharmacy channels

Combining large language models with an assistive-device knowledge base, we bring always-on AI service to assistive-device products and pharmacy health stations: product consultation, health education, and usage guidance — freeing front-line staff for the service that truly needs a human touch.

  • Assistive-device consultation and AI ambassadors
  • AI customer service for pharmacy health stations
  • Health-education knowledge base with multi-turn dialogue
  • Chatbot and web multi-channel access
Proactive AI Smart Health Management Service

Proactive AI Smart Health Management Service

Rolling Out at Care Sites

An integrated hardware-software companion solution for care sites

A joint hardware-software application with AUGE Electronics: an AI virtual care companion combined with fall, bed-exit, and environmental sensors delivers proactive care, health reminders, and real-time anomaly alerts at day-care centers and other care sites — already validated across day care, community care stations, and home care.

  • AI virtual care companion: proactive interaction and health reminders
  • Fall, bed-exit, and environmental sensor integration
  • Real-time anomaly alerts
  • Health cloud back office and site management